Who are we?
Roadside Assistance TN – Providing reliable roadside assistance services in Eastern TN, Northern GA, & Northern, AL
Our team of professionals is dedicated to delivering prompt and efficient roadside assistance.
Roadside Assistance Expert and Business Owner
Justin Cardenas
Justin is a highly skilled and experienced roadside assistance specialist who has served over eight hundred customers in need. Additionally, he has expanded the business to operate in multiple locations.
Roadside Assistance Expert
Frank Lucero
Frank is a committed roadside assistance technician with a passion for helping others. He has assisted over two thousand customers in getting back on the road safely. Frank has been with us since the beginning.
Roadside Assistance Expert
Darren Wells
Darren is a seasoned roadside assistance expert with years of field experience. Since joining the company in 2022, he has responded to over thirteen hundred calls for assistance.
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Roadside Assistance When You Need It
Our team of professionals is ready to assist you with jump starts, lockouts, fuel deliveries, tire changes, and more.
Recent Reviews
Excellent
Frank arrived quickly and changed my tire effortlessly. He was very courteous and friendly. If I should ever have to call again, I hope Frank is the responder.
★★★★★
Debby Williams
Super Efficient
Darren showed up earlier than expected! Got me back on the road in no time! Very pleased!
★★★★★
Arthur Martinez
Great Job
Darren did a great job, I should have requested a tire change as he had to make two trips but I had hoped the tire would hold air as it wasn’t a puncture. It didn’t. Great job by Darren though.
★★★★★
Daniel Patton
True Professional
Prompt and professional. Darren was great!!
★★★★★
Allen Ramsey
Friendly
Darren did a great job and had great communication!
★★★★★
Cheyenne Gibson
Fast and Efficient
Frank responded quickly. Replaced tire quickly. Blowout tire wrapped around axle … he had Sawzall and cut it away to allow me to get on the road. Went way above call of duty. Wish I could get him whenever I need road help.
★★★★★
Terry Hardin
Polite
Prompt, efficient and very polite!
★★★★★
Tanaquil Bomar
Great Guy
Darren showed up in half the time originally quoted me. found right where i was, got access to the car and opened it in a matter of seconds. no scratches, no hassle. great guy who knows his job well and good customer facing on the phone as well . 5/5
★★★★★
Kyle Whitman
Kind
Thank you so much Darren. It is such a cold night. The snow has thrown us all off. Appreciate this service so much. Darren was kind and very helpful. Thank you!!’
★★★★★
Linda Field
Quick
Tech was great! Quick and courteous.
★★★★★
April Cordova
Personable
Tech was quick and personable, got car started quickly and advised me to get a new battery.
★★★★★
Chelcie Muncy
Extra effort
Thank you for the extra effort. He stuck with it when the charging port under the hood wouldn’t work and had to crawl through the car just to get to the battery charging ports in my hybrid vehicle when the truck wouldn’t open.
★★★★★
William Geisel
Fantastic!
Frank was fantastic! Kind, courteous, and knowledgeable. He saved our road trip. What more can we say. THANK YOU!
★★★★★
Michael Steven
Excellent
The response time was fast, he kept me up to date on arrival time, etc. He had to first do lockout service and then jump service to get my car going. Thank you so so much for helping me out of a jam!!
★★★★★
Sheri York
Awesome!
Frank was awesome, he came out and changed the flat tire expeditiously and had me on my way. I’m about to swap out the vehicle due to it not having a spare and because I’m not safe driving it.
★★★★★
Loretta Kaufman
Very Professional
Got to me before time estimate time ! Very professional , great customer service !
★★★★★
Domonica Bryan
10/10 Stars!
First time using roadside assistance and would 10/10 recommend! We had Wonderful service, Darren was very friendly and helped us make sure the car was in working order before he left!!
★★★★★
Jennie Holloway
Quick and Easy
Dude was very nice helpful and professional he had my car opened n 10 mins.
★★★★★
Brittany Patton
Fantastic Response
Frank was quick to respond, quick to do the job, and very professional. If I have any future needs, I hope he gets dispatched.
★★★★★
Robert Wargo
Courteous
Prompt and courteous. Frank got right to the issue and had it fixed in just a few minutes. I hope he comes any time I need help again.
★★★★★
Donald Self
Highly Recommend
The guy that came out to give me a boost was so kind and polite he even told me it was my battery and he was correct I highly recommend roadside assistance
★★★★★
Patrick Russell
Informative
He was so friendly, informative, and did my service quickly! I really am so happy I had him as my tech! He was so good at communication and updated me on his eta. So thankful he was my tech!
★★★★★
Tara Pianko
Super Responsive
Darren was super responsive, friendly and professional. He kept me updated on his arrival and his timing was perfect. I appreciate him coming to jump me off.
★★★★★
Ammie Roberts
Great Service
Darren was a huge help tonight. Great service and great person. We are thankful for the help.
★★★★★
Christian Shotwell